With Strands N Curls

Refund Policy

Last updated October 01, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.


RETURNS

All returns must be postmarked within one (1) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please email customer service at sales@Strandsncurls.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Return shipping charges will be paid or reimbursed by us.


REFUNDS

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least two (2) days from the receipt of your item to process your exchange.


EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note

  • Sale items are FINAL SALE and cannot be returned.
  • Returns accepted only if the item arrives damaged or any damage caused by the driver during transit

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@strandsncurls.com

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